NTC Nanotube Chain
- Incredibly low friction.
- Class-leading performance.
- For use in ALL weather conditions.
- More durable than wax optimised chains.
- Each chain is hand treated using Muc-Off proprietary process to maximise performance.
Proving savings of over 10 watts* against Ceramic Speed’s Shimano Dura-Ace UFO Chain over a race distance on our dynamometer, the NTC is the culmination of thousands of hours of research and development into drivetrain optimisation.
To create this revolutionary product, we sonic cleanse a Shimano Dura-Ace chain and then hand treat it with a proprietary nanotube formulation. Once in the hands of the customer, it simply needs to be run-in on a turbo for 4-6 hours before it reaches its optimum lubrication state.
What makes the NTC so special is its ability to deliver wattage savings consistently over long periods of time and in all weathers. Other chains may claim to be ‘the fastest’ but what they don’t tell you is for how long and in what conditions.
A major finding to come from Muc-Off’s Development House was the shorter durability of Ceramic Speed Shimano UFO Chain. Whilst efficiency of this product was admittedly quite good in the first few minutes, registering at around 4.5 - 5 watts, this performance rapidly deteriorated after only 18 minutes!
In comparison, the NTC only continues to get faster, with over 10 watts advantage against Ceramic Speed’s latest treatment UFO Shimano Chain after four hours. In performance terms, this means that the NTC will give you a gain of 3 miles over a 112- mile Ironman bike stage, calculated using the average time of 6 hours and 25 minutes.
Unlike other optimised chains currently available in the market, the NTC maintains its performance in all-weather conditions.
*Over a 112-mile Ironman stage.
Check out the official Nanotube Chain brochure by clicking here.
RETURNS & REFUNDS
Refund and Returns Policy
In the unlikely event that you have an issue with a Muc-Off product you have ordered from Muc-Off.com – please contact us first using the web form here, https://us.muc-off.com/pages/contact-us/ . Once you have had a response from a Muc-Off customer service representative and a return has been agreed, please return your Muc-Off purchase by mail or courier service (FedEx, UPS, etc.) and include (i) your receipt or proof of purchase and (ii) a written explanation of the reason for your return on the reverse of your invoice. Remember to include this with the item(s) you are returning. Your input is important to us when we review our services and products for the future.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
It is your responsibility to ensure that the item is returned to us in a safe and secure manner, and we suggest that you use a postal or courier service that provides a tracking service. Please ensure that the postal or courier service you use insures the value of your Muc-Off order. We are not responsible for any returned items that you ship that for whatever reason are not received by us.
Return shipping costs are non-refundable. If the item is being returned due to our error and this has been agreed by a Muc-Off customer service representative, then any postage will be reimbursed.
It can take 5 working days for your parcel to reach us dependent on the postal or courier service that is used. Once we receive your parcel we will inspect and process your return, usually within 2 working days. Any Refunds can take up to 3 to 5 days with your bank to appear in your account. You will receive an email update upon the completion for your return.
We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. If you haven’t received a refund yet, first check your bank account again.
Our return policy requires that you complete and submit the web form to a Muc-Off customer service representative no later than 30 days after the date of purchase as indicated on your purchase receipt. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
The terms of this “Refund and Returns Policy” constitute your sole and exclusive remedy for any issue that you experience with a Muc-Off product.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: Muc Off USA c/o Smart Warehousing, 10901 Hampshire Ave South Bloomington Minneapolis Minnesota US 55438.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
To return your product, you should mail your product to: Muc-Off USA c/o Smart Warehousing, 10901 Hampshire Ave South Bloomington Minneapolis Minnesota US 55438
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.