FAQs | Muc-Off USA
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FAQs

Here are some frequently asked questions that we get here at Muc-Off HQ. 

Clean

Q. Are the Nano Tech Bike Cleaner and Nano Tech Motorcycle Cleaner cleaner the same?

A. Yes, the formula is the same in each, but we simply label them with specific instructions for each cleaner for the separate markets, giving you the best cleaning power possible. 

Q. Do I have to dilute my Nano Tech Bike Cleaner before use?

A. No, it can be used straight from the bottle. You only need to dilute the Bike Cleaner Concentrate.

Q. Is Nano Tech Bike Cleaner safe to use on disc brakes?

A. Yes, it is safe to use on all parts and surfaces of your bike, including brake pads and rotors. Spray on, wash off, no sweat!

Q. What is the difference between Bio Chain Cleaner and Bio Drivetrain Cleaner?

A. The main difference between the two products is the format and application of them. The Bio Drivetrain Cleaner is a pourable liquid degreaser in a bottle and the Bio Chain Cleaner is a fast acting aerosol.

Bio Drivetrain Cleaner is the complete drivetrain cleaning liquid solution that can either be poured into our X-3 Dirty Chain Machine or sprayed directly onto your chain ring, rear cassette and derailleur to clean your entire drivetrain within seconds. It’s fast and effective grease cutting formula removes all chain oil and wax residue. You have never seen results like this. We can guarantee it!

Q. Can the X-3 Dirty Chain Machine Be used on Motorcycle Chains?

A. Unfortunately the X3 Is not compatible with motorcycle chains due to the wider links.

Protect

Q. Can Bike Protect be used on my 'Matt Finish' Carbon frame?

A. We would highly recommend our Matt Finish Detailer for Carbon and matt finish frames and components.

Q. What is the difference between MO-94 and Bike Protect?

A. We have written a pretty awesome blog post about this, you can find out here.

Q. Are the Bike Protect and Motorcycle Protectant the same?

A. Yes. We label them differently for each market, but the formula is the same in each, giving you the best protective coating available for your bike or motorcycle.

Q. Is Bike Spray the same as Bike Protect?

A. Yes they are the same, we simply re-named our premium bike protection spray.

Q. Can No Puncture be mixed with other sealants?

A. No we always recommend washing out any sealant used previously before installing No Puncture Hassle for the best sealing performance and longevity.

Q. How do I clean No Puncture off my kit?

A. Unfortunately, it seems that all tyre sealants can stain! If No Puncture Hassle sprays on your kit out on the trail, try to rinse the affected area straight away with clean water from your bottle and then wipe off as soon as possible with a damp cloth. Key Tip! Try not to let the sealant dry before you can wash your kit properly at home!!

We would then advise rinsing again with clean water as soon as you’re home, now use a pre-wash product (check fabric is compatible first!) before cleaning your kit in the washing machine with a good laundry detergent. Alternatively, you can hand wash with a good liquid cleaner as quickly as possible. (always follow manufacturers washing instructions).

Q. What temperatures will No Puncture Hassle work between?

A. No Puncture Hassle works between a temperature range of -20°C to +50°C.

Q. What temperatures can Bio Grease be used in?

A. Our Bio Grease has an Operating Temperature Range of -20 °C to +120°C.

Q. Is your Bio Grease carbon fibre safe?

A. Yes, our Bio Grease is safe alongside carbon fibre parts.

Nano Chain

Q. What is the difference between the NTOC chain and NTC nanotube chain?

The main difference between the NTOC and NTC is that the NTOC is run in under load to prepare the chain to its optimum performance point, meaning it’s ready for competition straight out of the box, perfect if you have a major race or event coming up. NTOC is hand treated with a unique Speed Film Lubrication containing nanotube additives, perfect for the best performance in all conditions.

NTC is sonic cleaned and hand treated with our proprietary nanotube formulation but simply needs to be run-in on a turbo for 4-6 hours before it reaches its optimum lubrication state and deliver wattage savings consistently over long periods of time in all weather conditions.

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